Automatically nurture guests after their tasting experience. Request reviews, send personalized wine recommendations, and encourage repeat visits and online purchases.
A post-visit sequence that thanks guests, earns reviews, recommends wines, and nudges the next purchase.
When a guest checks in and completes their tasting, the workflow triggers with their visit data.
Within 2 hours, a personalized thank you email is sent with a link to leave a review.
After 3 days, an email with personalized wine recommendations based on their tasting notes is sent.
A week later, an exclusive offer for online purchase or return visit is sent to close the loop.
These events start the automation and ensure guests receive the right follow-up at the right time.
Best performance comes from capturing tasting notes/preferences and sending offers that match what they loved.
We can deploy it as-is, or tailor it to your product range, brand voice, and channels.